CITY REACH
Enhanced Citizen Outreach And Engagement With The Latest Technologies
City Reach software, by PM AM, uses PM AM’s Core Four Pillars to drastically enhance the ways your City interacts with your Citizens.
City Reach’s simple interface and powerful functions significantly augment the way your City does business, heightening Citizen awareness of messages and alerts, consolidating and expediting social media analysis, and catering to the newest demographics entering Cities.
City Reach boosts your City’s ability to communicate directly with targeted audiences, as refined as individual homes. No longer overwhelm your Citizens on one side of the City with irrelevant information and surveys.
The platform also enhances real-time, two-way contact with Citizens interacting with social media platforms, like Facebook. Rather than spending hours collating and reviewing the latest posts, let City Reach do the work for you.
Additionally, City Reach considers Cities’ expanding Millennial demographic and transports website functions, such as 311 requests, to social media platforms, essentially bringing your City and its services to the Citizen directly.
Taken together, City Reach empowers your department to keep up with today’s tech-savvy Citizenry using cutting-edge tools that maximize effectiveness while minimizing labor.
Data is rarely useful without context and visualization. City Reach employs Business Intelligence to deliver Cities actionable information, not just data.
Whether it is representing social media posts analysis in dashboard form or creating a Citizen outreach map, the platform is geared to take large amounts of data that typically take days and weeks to review – and present that information in compelling visual representations, all in real time.
City Reach utilizes Artificial Intelligence in unique ways, ultimately benefitting your City. From analyzing the sentiment of Citizen’s Social Media posts to presenting the most relevant topics and posts from a given period of time, City Reach maximizes your City’s value.
Stay on top of social media feeds using City Reach’s real-time tools, without the need for human monitoring or intervention. AI allows your City to get the information you need, in a timely manner, and action it, within two clicks.
City Reach utilizes Machine Learning algorithms to constantly stay ahead of the pulse of your citizens. Since Machine Learning enables technology to evolve and learn with passing time and new data, rest assured that your citizens’ social media posts will be more effectively analyzed using this technology.
Machine Learning empowers City Reach to more accurately analyze posts so you’re completely dialed into what your Citizens are saying, as they’re saying it.
As more tech-savvy millennials enter Cities, buying homes and engaging in business, the need to make your City accessible and to communicate effectively has never been more important!
City Reach utilizes the latest in robotic process automation to create a City-specific experience that transports your City’s website content (e.g. 311 requests) to popular social media. Since this process is automated, the time and resource spend on the City is minimal, but the City is able to engage an ever-growing and important City demographic.
PM AM has built an outstanding document and policy management system that is second to none... I believe it is a better product than the competition and at a much lower cost... if you are considering improving your operation, I encourage you to let PM AM come to you and give you a clear demonstration of what the program can do for you and your agencies. I have seen all the programs and nothing else comes close.