Case Studies

Case Studies >> Franchise Business Solution
Franchise Business Solution for M.A.R.S. International
KEY FEATURES
  • Management of the whole franchise system of the franchiser
  • Online recruitment of franchisees through a systematic series of steps
  • Simplified administration of the recruitment process
  • Generation of online and offline invoicing system for franchisees
  • Monitoring the whole business activity of the franchisees
  • Client- ranked as No.1 by www.entrepreneur.com in Franchise Business

About The Client
Our Client specializes in the automobile industry and is well known for its auto reconditioning systems. They also specialize in the makeover of pre-owned vehicles by providing various services like bumpers repairing, scratch rectification, stain and odor removal. They also provide customization of new vehicles through graphic arts and installation of after market products such as spoilers and paints. With franchisees all over USA and provision of finest training equipment with best support system they have been ranked as No.1 in the industry by www.entrepreneur.com
Situation

The main difficulty faced by the franchiser was to manage and monitor its whole business activity. An application with multiple modules, that could provide an efficient and simplified recruitment system of franchisees, simultaneously providing a centralized channel for monitoring and administrating their business activities and generating an online and offline invoicing system for all their business operations.
Solution
After analyzing and understanding the requirements of the franchiser, PMAM designed a user-friendly web-based application to meet all their business needs. The applications comprised of three separate modules for
  • Online recruitment of franchisees
  • Monitoring and administration of business activities of franchisees
  • Generating invoices and stores
Module for Online recruitment of franchisees-The module enabled the client to manage their franchise recruitment process with efficiency and accuracy. This user-friendly online application has been developed in a questionnaire form that follows a systematic series of steps involving various levels of testimonials, references, etc. The module helped recruitment team to choose among the best applicants.

Module for monitoring and administrating all the business activities of franchisees-The module enabled the franchiser to monitor various business activities of franchisees including invoices created by franchisees, details of orders placed and payments advanced in response. The franchiser can also analyze the business activity of franchisee
by accessing various reports generated through the application.

Module for invoicing and stores-This module can operate in both online and offline mode and can be utilized by franchisees for creating invoices, accepting payment from customers, placing orders for various items and making payments to the franchiser. The module has been developed in interface with the QuickBooks Accounting Software, which allows franchisees to make payments to the franchiser, while coordinating the payment systems on both the ends.
Benefits
  • All the independent modules are clubbed into a single application
  • Systematic online recruitment of franchisees
  • A very well synchronized system for monitoring and administrating all the business activities of franchisees
  • Online and offline invoicing system for the franchiser
  • Generation of updated reports for analyzing all the business activities of franchisees
  • Provision of an efficient support system to franchisees from the franchiser end
  • Business problems reduced by more than 50-70 percent
  • Operational costs reduced
  • Increase in their Franchise Units
  • Gained top position in the Industry
Technologies Used
  • ASP Web development
  • Microsoft SQL Server 2000
  • Visual Basic 6.0

Performance Parameters System
False Alarm Tracking & Billing
Insurance Documentation
Service Scheduling System
Multi-Client Trade Compliance Application
Health Care Solution
Inventory Management
Insurance Underwriting Application
Call Center Application
Human Resource Planing